Terms of Service
Last updated: January 2026
1. Acceptance of Terms
By accessing and using the Havion Living website (the "Site") and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by these terms, please do not use this Site or our services.
2. Description of Service
Havion Living provides integrated supply chain solutions for home furniture and wellness products, including sourcing, procurement, quality control, logistics, and export services. We reserve the right to modify or discontinue any portion of our services at any time without prior notice.
3. User Accounts
When submitting inquiries or requests through our Site, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your contact information
- Accept responsibility for all activities that occur under your inquiry submissions
- Notify us immediately of any unauthorized use
4. Product Information
We strive to provide accurate product information, including descriptions, images, specifications, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. All products are subject to availability.
Product images are for reference only. Actual products may vary slightly due to manufacturing processes, lighting, and display settings.
5. Pricing and Payment
All prices are subject to change without notice. Prices quoted are typically FOB (Free On Board) from our supplier locations in China. Final pricing will be confirmed in writing based on your specific requirements, quantities, and shipping destination.
Payment terms will be specified in individual purchase agreements and may vary based on order value and customer relationship.
6. Orders and Acceptance
Submission of an inquiry or request for quote does not constitute an order. All orders are subject to acceptance and confirmation by Havion Living. We reserve the right to refuse or cancel any order for any reason, including but not limited to:
- Product unavailability
- Pricing errors
- Suspicious or fraudulent activity
- Failure to meet payment or credit requirements
7. Shipping and Delivery
Delivery times are estimates and are not guaranteed. We are not liable for delays caused by:
- Manufacturing delays
- Customs clearance procedures
- Shipping carrier delays
- Force majeure events
- Factors beyond our reasonable control
8. Quality and Inspection
We offer quality control and inspection services. However, final inspection and acceptance of goods should be conducted by the buyer or their designated representative. Claims for quality issues must be submitted in writing within the timeframe specified in the purchase agreement.
9. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of Havion Living or its content suppliers and is protected by international copyright laws. You may not use, reproduce, or distribute any content without our express written permission.
10. Limitation of Liability
Havion Living shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with your use of our Site or services.
Our total liability for any claim arising from these terms or your use of our services shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
11. Indemnification
You agree to indemnify, defend, and hold harmless Havion Living and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of our Site or services, or your violation of these terms.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Guangdong Province, China.
13. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the Site after any such changes shall constitute your acceptance of such changes. It is your responsibility to review these terms periodically for updates.
14. Contact Information
For questions about these Terms of Service, please contact us at:
Email: info@havionliving.com
Phone: +86-XXX-XXXX-XXXX